Frequently Asked Questions

Archive 2025-2026

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Additional Resources

Insurance ID Card

Account Information

Benefits

Benefit Information

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Online Enrollment Periods

Annual (USD Only) - 06/20/2025 - 09/01/2025

Annual (SDSU Only) - 06/20/2025 - 09/05/2025

Annual (All Other Schools) - 06/20/2025 - 09/20/2025

Fall (USD Only) - 06/20/2025 - 09/01/2025

Fall (SDSU Only) - 06/20/2025 - 09/05/2025

Fall (All Other Schools) - 06/20/2025 - 09/20/2025

Spring/Summer (USD Only) - 11/14/2025 - 01/19/2026

Spring/Summer (All Schools) - 11/14/2025 - 01/31/2026

Online Enrollment 

Students with a Qualifying Event

Dental Option

Optional Dental Plan

Offered in partnership with Cigna Dental

Claims

Regulatory Notices

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, Texas  76034

Medical Benefits/Claims

UnitedHealthcare Insurance Company
PO Box 809025
Dallas, TX  75380-9025
1 (800) 767-0700
UHC Customer Service

Cigna Dental

This service is not administered by Academic HealthPlans.

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In the Moment Counseling

ASAP - Academic Student Assistance Program

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected

Tuition Secure

Customer Service
1 (800) 359-7475
Monday - Friday 8:30 am to 5:30 pm EST